Our F&B journey began in 2008, we proudly adopted the name , marking a significant milestone

Our story started back in 2008.

Exterior of Koukh Al Shay café at night, illuminated signage
Koukh Al Shay's signature tea served with a slice of dry cake
Delivery Partners
Plate of crispy chicken popcorn from Koukh Al Shay menu

From Humble Beginnings to F&B Excellence

Koukh Al Shay, a leading F&B brand, boasts 72 branches in the UAE, Qatar and Oman. Our cafes offer a delightful array of teas, juices, and snacks. Committed tosustainability, we prioritize fair practices and environmental responsibility,providing exceptional experiences in a serene atmosphere. From a humbledrive-through cafe in 2008, we've evolved into a respected name, poised for asignificant leap in the F&B sector. Embrace the exciting journey ahead as wecontinue to grow and savor the finest flavors the industry has to offer.

A Journey of Growth and Flavor

By 2010, we had ten branches in the UAE, and by 2016, we grew to twenty-three outlets. Expanding into Oman in 2017, we opened three more branches and our first branch in Qatar in 2024. Today, in 2024, we proudly operate 76+ outlets all over GCC and aim to reach 100 by 2026. Join us in savoring our delightful teas and snacks as we continue to grow. Thank you for your support!

Freshly made club sandwich from Koukh Al Shay
Official Koukh Al Shay brand logo

How the legendary Koukh al Shay was started

Koukh al Shay was started with a passion for best chai in the region

August 2008
The Humble Beginning
Koukh Al Shay started as a modest drive-through café in the UAE, founded with the vision to share the warmth and tradition of Karak tea. This small start sparked a big dream, with the simple goal of serving authentic, flavorful tea to our community.
June 2010
The First Leap
In just two years, the brand expanded to 10 branches across the UAE. Our reputation for high-quality teas, refreshing juices, and tasty snacks helped us quickly build a loyal customer base, setting the stage for further growth.
Koukh Al Shay staff giving a thumbs up, celebrating team spirit
August 2012
A Growing Family
The demand for our tea continued to rise, as word-of-mouth spread and more customers sought the authentic flavors of Koukh Al Shay. We expanded our menu to include snacks and crafted unique blends, making each visit a new experience.
April 2014
Taste of Innovation
Staying true to our roots, we introduced sustainable sourcing and environmentally friendly practices. This commitment helped us stand out in the crowded F&B industry, creating a bond of trust with our customers who value both quality and responsibility. 🎉
June 2016
Doubling the Vision
By 2016, Koukh Al Shay had reached 23 branches in the UAE. Our drive for excellence saw us serve not just great tea, but also create memorable experiences for our growing customer base.
Koukh Al Shay's first café location in Salalah, Oman
November 2017
Crossing Borders
Driven by the desire to bring the taste of authentic Karak to more people, Koukh Al Shay expanded into Oman with a new branch. This was a huge step, and our warm reception in Oman was a testament to the universal appeal of our brand.
January 2023
Sustainablity at heart
Koukh Al Shay doubled down on its commitment to sustainable growth, aligning our values with eco-friendly practices. This shift solidified our reputation as a socially responsible brand, enhancing customer trust and loyalty.
Arbab cutting the ribbon at the opening of Koukh Al Shay's 75th branch
November 2024
Qatar Expansion
After the success in Oman, Koukh Al Shay opened its first branch in Qatar, marking another major milestone. The expansion into new regions allowed us to share our beloved Karak tea and delicious snacks with an even broader audience.
Koukh Al Shay's Interior of branch in Qatar
June 2026
100 and beyond
With 76+ branches in operation today, we are on track to hit 100 outlets by 2026. The journey continues, and as we grow, we remain committed to providing exceptional flavors, ethical practices, and a welcoming atmosphere.
Today
Team Koukh al Shay has grown into multiple ventures in the Region.

What our Founders says

Brewing dreams, one cup at a time.

With our loyal customers' support, we've grown to 50+ UAE branches. Committed to quality, we strive for fair, sustainable growth that benefits our planet.
Mohammad Ismail
Chairman | CEO
Prioritizing quality, we ensure only the best tea reaches you. Join us for top-class traditional teas, bringing joy and satisfaction to every cup.
Navas Puthyotil
Managing Director

The values that drive everything we do

Icon representing love and passion at Koukh Al Shay

Love & Passion

Our heart is in every cup, driven by love and passion for what we do.

Icon symbolizing rich flavor in Koukh Al Shay's offerings

Flavour

We deliver rich, memorable flavors with every sip and bite.

Icon depicting care and craftsmanship in Koukh Al Shay's products

Care & craft

Every product is carefully crafted to ensure top-notch quality.

Icon representing Koukh Al Shay's customer-first approach

Customer-first

Our customers are always our priority, ensuring a great experience every time.

Icon symbolizing high-quality standards at Koukh Al Shay

Teamwork

Our dedicated team works together to create a seamless, satisfying experience.

Icon representing teamwork at Koukh Al Shay

Quality

We never compromise on quality, using the finest ingredients and maintaining high standards.