You've ordered your usual Karak Tea a hundred times. Maybe throw in some Chicken Popcorn when you're feeling adventurous. But here's the thing—you're playing it safe when there's a whole world of customization hiding right under your nose.
Most people treat café menus like they're carved in stone. Order what's listed, pay, done. But the real players? They know that the menu is just a starting point. Whether you're hitting up Koukh Al Shay's Izghawa location or the Kharaitiyat branch, there are modifications, add-ons, and combinations that'll make your order hit differently every single time.
Let's break down the customization game that's been hiding in plain sight.
Customizable tasting menus and personalized dining experiences have become standard in 2025—people aren't just looking for food anymore. They want their exact vibe, their specific craving, their perfect combo.
Digital menus now let customers tailor dishes based on dietary needs, allergies, or flavor profiles, which means cafés are built to handle your requests. The staff at places like Koukh Al Shay? They've heard it all. Your customization isn't annoying—it's expected.
Plus, research shows customers are more satisfied when they feel they've crafted something unique. That Zinger Wrap you modified three ways? It's yours now. You're invested.
Let's start with the crown jewel—Karak Tea. This isn't just tea with milk and sugar. It's a whole experience, and most people don't realize how much control they have over it.
The standard Karak hits with cardamom, but here's where it gets interesting. You can request more or less cardamom, or add whole peppercorns and cinnamon sticks for variation. Want that spice to slap harder? Ask for extra cardamom. Prefer it mellow? They'll go lighter.
Some regulars even request ginger slices thrown in. Others ask for a pinch of saffron to elevate the whole thing. The point is—your spice tolerance is your business, not theirs.
Evaporated milk makes the chai creamy and rich, but you can use sweetened condensed milk and skip added sugar. This is huge if you're watching your sugar intake but still want that thick, luxurious texture.
Going dairy-free? Karak tea is easy to tweak—whether you like it more or less sweet, spicy, or creamy. Ask about oat milk, almond milk, or coconut milk. Most locations stock alternatives now.
Sugar content in karak tea traditionally exceeds standard tea preparations, but you can adjust sweetness levels according to personal preference. Request your sugar on the side, go half-sweet, or ask them to skip it entirely. Your call.
Indomie at a café sounds basic until you realize it's basically a build-your-own flavor bomb. Let's look at what's actually on the menu and what you can do with it.
The standard lineup includes:
Here's the move: take the protein from one dish and drop it into another base. Love the Zinger chicken but want it on the Vegetable Indomie? Done. Want double protein? Ask for both Tikka and Hotdog on one plate. They charge you accordingly, but it's your custom creation.
The Zinger Indomie and Pubg Indomie come with heat, but you control the dial. Ask them to go lighter on the seasoning packet if you're spice-sensitive. Or request extra chili if you're built different.
Want your noodles softer? Crispier toppings? Less sauce or more liquid? These aren't printed options, but they're totally doable. Kitchen staff can adjust cooking time and sauce ratios—just speak up.
The Paratha section is where things get wild. These aren't your standard sandwich wraps—they're flaky, buttery canvases waiting for your creativity.
Available varieties include:
Secret menu items generate interest because they allow customers to modify or craft custom recipes to their tastes. The sauces listed on each paratha? Completely flexible.
That Zinger Paratha comes with mayo, lettuce, tomato. But ask for dynamite sauce instead of mayo. Or request both. Want garlic tahina? Specify it. Most locations have multiple sauce options behind the counter—they're just waiting for you to ask.
The Pubg Paratha already comes with Chicken Tikka, Cheese, Dynamite Sauce, and Cheetos. But you can level it up. Ask them to add French fries inside (they do this for other parathas). Request extra cheese. Double the Cheetos. The menu shows combinations, but you're the one building the final product.
The Chicken Chili Paratha brings heat. If that's too much, ask for the chili on the side. Or request they go light on the spice mix. Conversely, if you're chasing fire, ask for extra jalapeños or additional chili sauce.
Restaurants now allow guests to fully customize their meals beyond standard menus, with burgers where diners want to swap, build, and create their way. The Fresh Burger section at Koukh Al Shay is perfect for this.
The lineup includes:
The Grilled Mushroom Beef Burger comes with beef, mushrooms, yellow cheese, lettuce, and fries. Want chicken instead? Ask them to use the grilled chicken from the Grilled Chicken Burger. Most places will accommodate protein swaps for a reasonable adjustment.
Notice how some burgers list "New York Yellow Cheese" while others just say "Yellow Cheese"? Ask if you can upgrade. Or request cheddar white cheese if they have it from the Dynamite section. Cheese makes or breaks a burger—don't settle.
Hate lettuce? Swap it for extra tomato. Want grilled onions instead of raw? Specify it. Pickles, jalapeños, cucumbers—these are all sitting in prep containers. You're just asking them to rearrange the components.
The menu doesn't list this, but ask if they can toast your bun extra crispy. Or request it lightly warmed. Some people even ask for their burger wrapped in lettuce instead of the bun (not printed, but doable if you're cutting carbs).
Standard milkshake flavors are solid:
But here's the hack: combine two flavors. Ask for half Lotus, half Oreo. Or Kinder mixed with Ferrero. They're all the same price, so creating a custom blend doesn't cost extra—you're just getting creative with ratios.
Want it thicker? Ask for extra ice cream or less milk. Prefer it drinkable instead of spoon-worthy? Request more milk. They control the blender—you control the consistency.
The shakes come with their signature ingredients, but you can request extras. Want crushed Lotus biscuit on top of your Oreo shake? Ask. Chocolate drizzle? Sure. Most toppings are already stocked for other items.
Available wraps include:
The sauce choice changes everything. That Zinger Wrap comes with mayo by default, but dynamite sauce is available (they use it in other items). The Doha Arabic has tikka nuggets with mayo—but you can request garlic sauce, ranch, or any other option they stock.
Ask for sauce on the side and inside the wrap. This way, you control how much goes in, and you've got backup for dipping. Some people request two different sauces—mayo inside, dynamite on the side.
Extra lettuce for crunch? No tomatoes? Add pickles from the burger section? These adjustments are free and take seconds to implement. Don't be shy.
The Club section offers:
These are triple-decker sandwiches, which means you've got multiple layers to customize. Want the Zinger Club but prefer grilled chicken? They can swap it. Want to add turkey slices from another sandwich? Ask about it.
Ask for your bread toasted darker or lighter. Some people request the middle slice removed entirely (making it a double-decker). Others want extra bread to make it more filling.
The Dynamite section includes:
Dynamite sauce is the star here, but you control the burn. Request light dynamite for flavor without the fire. Or ask for extra if you're chasing heat. Some regulars request the sauce on the side so they can pace themselves.
The Mix Potato Chicken with Cheetos version exists in this section—but you can request Cheetos added to the standard Chicken Dynamite. Or ask for extra cheese. These modifications might cost a bit more, but you're building your perfect plate.
The Signature Mix Juices section already shows creative combos:
But here's the move: ask to combine elements from different juices. Love the Amoor but want mango added? Request it. Want the Prestige but without pistachio? They'll adjust.
Request less sugar or ask for it on the side. Some people ask for honey instead of sugar for a different sweetness profile. The juice is made fresh, so adjustments are easy.
The Break Fast section includes:
These are listed as breakfast items, but ask if they're available all day. Many locations will make breakfast items during non-breakfast hours if you request them.
Restaurants pay close attention to how meal descriptions are written, but smart diners know they can apply custom requests. That Scrambled Egg Slice? Ask for your eggs cooked softer or firmer. Request extra cheese. Add vegetables from other menu items.
Now you know what's possible. Here's how to actually do it without looking clueless.
Be Clear and Direct: "Can I get the Zinger Paratha with dynamite sauce instead of mayo, extra cheese, and light on the spice?" beats "Um, can you change some stuff?"
Time It Right: Complex modifications work better when they're not slammed. Hit them during off-peak hours if you're building something elaborate.
Know the Pricing: Add-ons might cost extra. Ask upfront: "If I add Cheetos to this, what's the charge?" No surprises on the bill.
Build Relationships: Regular customers who are cool with staff get better treatment. Learn names, tip well, be patient. Your customization requests become easier over time.
The "paradox of choice" suggests too many options create anxiety, but the right amount of customization feels empowering. That's the sweet spot you're aiming for.
When customers know a restaurant will make dishes to their specific tastes, they return for that experience. Your custom Tikka Indomie with double spice and extra cheese? That's your signature now. Nobody else is ordering it, but it's perfect for you.
The menu at Koukh Al Shay is extensive, but it's also flexible. The printed items are suggestions—starting points for you to build from. The kitchen has dozens of ingredients, multiple sauces, various toppings, and proteins that can be mixed and matched.
Menu Section | Easy Customizations | Advanced Moves
Karak Tea | Spice level, sweetness, milk type | Extra cardamom, ginger slices, saffron
Indomie | Protein swaps, spice adjustments | Double protein, texture changes, extra toppings
Parathas | Sauce changes, cheese additions | Multiple fillings combined, custom spice mix
Fresh Burgers | Vegetable swaps, cheese upgrades | Protein substitutions, bun alternatives
Wraps | Sauce modifications, extra veggies | Double sauce strategy, custom filling ratios
Different locations have different capabilities. The Izghawa location might have slightly different ingredient availability than Kharaitiyat. Ask what's possible at your spot.
Most modifications are free if you're swapping or removing ingredients. Additions usually cost extra. The staff will tell you upfront if there's a charge.
Technology plays a crucial role in customization trends, with digital ordering systems making modifications more transparent. Some locations let you customize through ordering apps, while others require you to specify in person.
Data analytics are helping restaurants understand customer preferences and create tailored experiences. Your custom orders might eventually become official menu items if enough people request the same modifications.
Flexibility is key to meeting customer expectations, and cafés like Koukh Al Shay are built for it. The menu is a framework, not a prison sentence.
Next time you're ordering, don't default to the standard. Think about what you actually want. That Pubg Paratha with extra Cheetos and light spice? The Grilled Chicken Burger with dynamite sauce and no tomatoes? The Karak Tea with oat milk, extra cardamom, and honey instead of sugar?
It's all sitting right there. You just have to ask.
The printed menu is version 1.0. Your customized version? That's the upgrade nobody told you about.
Swapping or removing ingredients is usually free. Adding extra toppings, premium ingredients, or additional proteins typically costs more. Ask before ordering if price matters. Staff will tell you the exact charge upfront.
Start simple. One or two modifications are easy for any kitchen to handle. If you're building something elaborate with five changes, expect it to take longer. During rush hours, stick to simpler adjustments.
You can, but complex orders might take longer when they're slammed. If you're doing major customization, off-peak hours work better. Otherwise, keep it to two or three simple changes.
Not if you're polite about it. Frame requests as questions: "Would it be possible to swap the mayo for dynamite sauce?" instead of "Change this to that." Most staff appreciate customers who know what they want.
Different branches stock slightly different items. If your customization requires something they don't have, ask what alternatives they can offer. The Kharaitiyat branch might have options the Izghawa location doesn't, and vice versa.
Sometimes. The kitchen has all the ingredients prepped, so theoretically, anything can be combined. The question is whether it makes sense and whether they can charge for it properly. Ask specifically: "Can I get the chicken from the Club section in a Paratha instead?"
Look at other menu items. If dynamite sauce is listed on one dish, they have it in the kitchen. Same with Cheetos, different cheeses, pickles, jalapeños. The ingredient list across the entire menu tells you what's possible. Don't be afraid to ask: "What sauces do you have?"